Guided by a results-driven vision, I collaborated closely with Sky stakeholders, including senior leadership, to reimagine accessibility challenges and deliver a feature that directly improved user satisfaction while aligning with Sky Glass’s strategic growth priorities. I presented the Clear Subtitles solution to Sky’s management team, effectively showcasing its alignment with the organization’s goals and accessibility standards. This engagement secured buy-in for the phased rollout strategy, ensuring organizational support and a seamless path to measurable success.
 
By bridging innovative design with measurable outcomes, I ensured Clear Subtitles achieved technical excellence while meeting user expectations. Leveraging agile methodologies, I led cross-functional collaboration with engineers, designers, and accessibility experts to ensure seamless execution from ideation to implementation.
 
By integrating user-tested fonts and innovative customization features, I bridged accessibility gaps, adhering to WCAG (Web Content Accessibility Guidelines) standards and creating an inclusive experience tailored to diverse user needs. Through a phased roadmap, rigorous validation testing, and alignment with global accessibility trends, I ensured the solution exceeded both technical and user expectations. This leadership approach strengthened Sky Glass’s market position, reinforcing its reputation as a pioneer in accessible streaming services.

The skills I honed through Sky Glass—such as user-centric design, strategic roadmapping, accessibility innovation, cross-functional collaboration, and data-driven decision-making—are adaptable to a range of industries. These skills showcase my ability to transform user insights into impactful solutions and deliver measurable outcomes across diverse contexts.